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Support that actually replies
Already a client, or stuck on something on this site? Send a ticket below and a real person on our team will answer.
support@webwelds.com
Existing sites, bugs, and account questions
One business day
Typical first response time
No charge for fixes
Bugs in our work are always covered
Open a support ticket
Tell us what is going wrong and we will pick it up from support@webwelds.com.
What happens after you send a ticket
- Your ticket is logged and arrives in our support inbox immediately.
- You get a written reply from support@webwelds.com within one business day.
- If the fix needs work on our side, we tell you what we will change and when.
Helpful things to include
The page or section you were on, what you expected to happen, and what happened instead. Screenshots and the browser or device you used make fixes considerably faster.
Quotes, changes, and new projects
New work and quote requests are handled by our team rather than support. Ask for a quote from the home page and you will hear back from team@webwelds.com within 24 hours.